Hire Dedicated Call Center Agents in English, German, Dutch & Arabic
Stop losing leads to voicemail. We staff trained, dedicated agents across Egypt and worldwide — ready to handle your solar, roofing, chat, and customer support accounts starting this week.
Stop Losing Revenue to Poor Customer Experience
Most businesses bleed leads because calls go unanswered, chats sit for hours, and agents lack training. We fix that.
Without a Dedicated Team
- ✕ Calls go to voicemail — leads die
- ✕ Chat response times over 10 minutes
- ✕ No follow-up on inbound leads
- ✕ Language barriers lose international deals
- ✕ Support tickets pile up overnight
- ✕ High churn from frustrated customers
With Expand-Raise
- ✓ Every call answered in under 20 seconds
- ✓ Live chat handled in real time, 24/7
- ✓ Every lead qualified and followed up
- ✓ Native English, German, Dutch & Arabic agents
- ✓ Overnight coverage while you sleep
- ✓ Higher retention, better reviews, more revenue
Full-Stack Call Center & BPO Services
From inbound support to outbound sales — hire dedicated agents trained specifically for your industry and brand voice.
Inbound & Outbound Calling
Dedicated phone agents for customer service, sales, appointment setting, and lead qualification. Every call is answered with your brand script.
- Customer support & helpdesk
- Sales development & cold calling
- Appointment setting & scheduling
- Lead qualification & nurturing
Live Chat & WhatsApp Support
Real-time chat agents for your website, WhatsApp Business, and social media DMs. Response times under 60 seconds, 24/7.
- Website live chat management
- WhatsApp Business support
- Social media DM handling
- Chatbot handoff to human agents
Virtual Assistants & Back Office
Remote executive assistants and back-office teams for data entry, CRM management, email handling, and administrative tasks.
- Data entry & CRM updates
- Email & calendar management
- Order processing & billing
- Executive administrative support
Multilingual Support
Native and fluent agents in English, German, Dutch, Arabic, and 15+ languages. Break into new markets without language barriers.
- Native-level English agents
- German & Dutch market specialists
- Arabic & MENA region coverage
- Custom language pair requests
Industry-Specific Teams
Pre-trained agents for solar, roofing, healthcare, e-commerce, and more. We already know your customer's pain points.
- Solar & roofing lead qualification
- Healthcare appointment scheduling
- E-commerce order & refund support
- Real estate & insurance intake
AI-Assisted Agent Support
Our agents are backed by AI tools for faster responses, smarter routing, and automated follow-ups — without losing the human touch.
- AI-powered call transcription
- Smart ticket routing & prioritization
- Automated follow-up sequences
- Real-time sentiment analysis
Native & Fluent Agents in 15+ Languages
Ready-to-Start Industry Accounts
We already have trained agents, scripts, and workflows for these verticals. Start this week, not next quarter.
Solar
Ready NowRoofing
Ready NowChat Support
Ready NowE-Commerce
Ready NowHealthcare
Real Estate
Insurance
Education
Built to Compete With
Enterprise-grade infrastructure without the enterprise red tape. Faster onboarding, more flexible contracts, and direct access to your team.
🌍 Global Partner Network
Partners in Egypt and strategic hubs worldwide. We can place agents where your customers are — and scale from 5 to 500 seats without building a new facility.
⚡ 48-Hour Onboarding
While big BPOs take months to allocate seats, we have trained agents ready to start within 48 hours of contract signature. No waiting, no delays.
🎓 Pre-Trained Industry Agents
Our solar, roofing, and chat support agents already know the scripts, objections, and workflows. You don't pay for training weeks — you pay for results from day one.
🔒 Enterprise Security
Encrypted data handling, signed NDAs on every engagement, PCI-DSS aware processes, and GDPR compliance. Your customer data is protected at every layer.
📊 Written SLAs & Reporting
Response times, resolution rates, and uptime commitments in writing — not verbal promises. Weekly performance dashboards delivered to your inbox.
💬 Direct Communication
No ticket queues to reach your account manager. Direct WhatsApp and email access to your team lead for real-time updates and fast pivots.
How We Compare to Big BPOs
The quality of or Teleperformance — with the speed and flexibility of a boutique partner.
| Feature | Freelancer | Big BPO ) | Expand-Raise |
|---|---|---|---|
| 48-hour agent onboarding | ✕ | ✕ | ✓ |
| Dedicated agent seats | Varies | ✓ | ✓ |
| Multilingual (EN/DE/NL/AR) | Rarely | ✓ | ✓ |
| Pre-trained industry agents | ✕ | Months | Ready now |
| Flexible contract terms | ✓ | Long-term lock | ✓ |
| Direct manager access | ✓ | Ticket systems | ✓ |
| Weekly performance reports | ✕ | ✓ | ✓ |
| NDA & GDPR compliance | Varies | ✓ | ✓ |
Transparent Pricing Per Agent
No hidden fees. No long-term lock-ins. Pay per agent, per month, and scale up or down as your business changes.
Starter Agent
Perfect for small teams needing basic phone or chat coverage. One agent, one shift, your brand script.
- 1 dedicated agent
- 8 hours / day, 5 days / week
- Phone or chat (pick one)
- Basic reporting
- 7-day cancellation notice
Growth Team
Full-coverage agents with multi-channel support, AI tools, and weekly performance dashboards. Our most popular plan.
- 1 dedicated agent
- 24/7 or custom shift coverage
- Phone + chat + email + WhatsApp
- AI-assisted workflows
- Weekly performance reports
- Industry-trained (solar, roofing, etc.)
- 14-day cancellation notice
Enterprise Fleet
For teams of 10+ agents. Custom SLAs, dedicated account manager, and full integration with your CRM and tools.
- 10+ dedicated agents
- Fully custom shift patterns
- All channels + custom tools
- Dedicated account manager
- CRM integration (HubSpot, Salesforce)
- Custom SLA & reporting
What Clients Say
We went from missing 40% of inbound calls to answering every single one within 20 seconds. The German-speaking agents opened a market we couldn't touch before.
The roofing agents were trained on our pitch within 48 hours. We didn't have to write scripts from scratch — they already knew the industry. Conversion rate jumped 35%.
Our chat support used to go dark at 6 PM. Now we have 24/7 coverage in English and Arabic. Customer satisfaction scores went from 72% to 94% in two months.
Frequently Asked Questions
Ready to Stop Losing Leads?
Tell us what you need — language, industry, number of agents — and we'll send you a tailored quote within one business day. No generic pricing. No pressure.